Room Attendant job description

Room Attendant job description is a document that explains the duties that a room attendant must perform when taking on this position.

Maybe you are interested?

• Housekeeping Supervisor job description
• Head Housekeeper job description
• Executive Housekeeper job description

What’s the Room Attendant job?

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last minute work done.

Room Attendant job description

• You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests
• Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed
• Be organised – keep on top of supplies and amenities and always try to minimise waste
• Reunite items with owners – and log any lost and found property
• Look smart – wear your uniform with pride
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
• Report, turn in, and/or log all lost and found items according to established procedures
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• May regularly assist with deep cleaning projects
• May have turndown duties
• May assist with other duties as assigned

Room Attendant Requirements

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You’ll might need to bend and kneel to complete some activities
• Literacy skills – reading, writing and basic maths skills
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays

Room Attendant job description download