Housekeeping Supervisor job description


Housekeeping Supervisor job description is a document explaining the work a supervisor must perform when applying for the position. Houkeeping Supervisor takes the role of supervising the work of room staff, monitoring room quality, monitoring room status, training staff.

Housekeeping Supervisor job description
Housekeeping Supervisor job description

Main responsibilities

  • Reports for work on time wearing a clean and tidy uniform and neatly groomed per standards
  • To participate in the daily briefing with the Executive Housekeeper
  • To understand and strictly adhere to the rules and regulations established in the Employees Handbook.
  • To understand and strictly adhere to the hotel’s policy on fire, hygiene, Health and safety and to handle all equipment, utensils and uniforms with care
  • To maintain a high standard of personal appearance and hygiene at all times.
  • To maintain a good rapport and working relationship with staff of all other departments.
  • To provide a courteous and professional service at all times.
  • Allocate daily rooms and deep cleaning tasks to team members.
  • Ensure all guest rooms are ready and clean for each guest checking in
  • Ensure all amenities are set up in all rooms
  • Check room occupancies and provide special attention to guest needs, make sure all equipment and electric device in guest room working well
  • Manage guest’s requirements including providing VIP amenities and co-ordinating to relevant team members.
  • Operate lost and found procedures.
  • Ensure all pantry/store are locked, guest floor corridor is well cleaned
  • Assist with the monthly inventory of housekeeping products and equipment
  • To attend and contribute to all staff meetings and other related activities.
  • Supervise room attendants, public attendants and uniform attendants
  • Perform routine inspections of all public areas, service areas, and storerooms.
  • Schedule and supervise deep cleaning floor, glass surface and any other projects.
  • Maintain complete knowledge of correct maintenance and use of equipment/machines
  • Efficiently manage stock control and the maintenance of all equipment.
  • Perform routine inspections of operations of the Linen/Uniform Room.
  • Ensure quality controls are in place for all linen processes, rejecting any exceptions.
  • Report maintenance issues to Maintenance/Engineering Department.
  • Assist Executive Housekeeper with training requirements.
  • Assist other departments when necessary and maintain good working relationships.
  • To undertake any other reasonable tasks and secondary duties as set by Management
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Requirements

  • Minimum of 02-year experiences in a similar role with preferable previous experiences in a four and five-star hotel
  • Good command of English communication
  • Great personality and positive attitude
  • Good time management skills
  • Computer literate
  • Good communication and training skills
  • Energetic, friendly, flexible, motivated and able to work independently

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