Việc làm Spa Manager

Nhắn tin Lưu Nộp hồ sơ 481 lượt xem
  • Số lượng: 1
  • Hạn nộp hồ sơ: 29/07/2018
  • Cấp bậc: Giám đốc, Phó giám đốc, Trưởng bộ phận
  • Giới tính: Không yêu cầu
  • Ngành nghề: SPA/ Chăm sóc sắc đẹp
  • Độ tuổi:
  • Nơi làm việc: Huyện Hàm Thuận Nam - Bình Thuận
  • Trình độ: Cao đẳng
  • Mức lương: Thỏa thuận
  • Kinh nghiệm: 3 năm
  • Thời gian làm việc: Làm theo ca
  • Thử việc:

Mô tả công việc

GENERAL MISSION:

Manages overall operations of Spa department. Responsible for guest and employee satisfaction as well as meeting standards and financial goals. Develops and implements marketing strategies for massage, health, wellness, beauty and detox programs. Report to the General Manager directly.

CORE WORK ACTIVITIES

Managing Spa and Operations

 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

 Schedules events, programs, and activities, as well as the work of others.

 Develops and implements menu of classes and services, including special programs.

 Develops specific goals and plans to prioritize, organize, and accomplish your work.

 Manages outside vendors.

 Orders and maintains necessary suppliers and ensures suppliers have equipment, tools, and uniforms necessary to do their jobs.

 Manages Spa areas, including overall maintenance (if applicable), daily upkeep and cleanliness.

 Supervises the setting up, decoration, cleaning and operations

 Ensures all facilities are in appropriate operating condition.

 Schedules work/repairs as needed with the Engineering Department.

 Maintains and enforces safety standards and procedures with the Spa staff.

 Ensures appropriate fees are charged to guests, this is followed by all members of the Spa staff.

 Manages operating budget.

 Assists with major equipment purchases.

 Provides special programming for holiday weekends and heavy transient time periods.

 Plans and implements special Spa service opportunities for resort guests as business demands.

 Develops and implements marketing strategies for Spa programs.

 Ensure the statistics data concerning the daily operations are correctly recorded.

Ensuring Exceptional Customer / Guest Service

 Serves as a role model to demonstrate appropriate behaviors.

 Monitors quality, standards and meets the expectations of the customers on a daily basis.

 Provides services that are above and beyond for customer satisfaction and retention.

 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

 To conduct himself / herself in a respectable way so as to provide a role model for junior staff

Administrative responsibility:

 Monthly reporting on departmental revenue and expenses.

 Ensure the departmental budgets are strictly adhered to. Prepare the department budget as per request.

 Analyze results and give ideas to increase profitability.

 Control the expenses of the section and maintain them as minimum as possible.

 Develop and constantly review standard operating procedures

Conducting Human Resources Activities

 Oversees all Human Resources activities in the Spa Department.

 Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed.

 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

 Hires, trains, and monitors development of Spa staff.

 Participates in the performance appraisal system process, giving feedback when needed.

 Coordinates all training activities for employees in department.

 Encourages and builds mutual trust, respect, and cooperation among team members.

 To draw up and update the job descriptions and job specifications for the respective positions within the department.

 Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

REPLACEMENT AND TEMPORARY MISSION

 To be flexible and willing when asked to fill in any areas where needed to help in an emergency or difficult circumstances as assigned or required by Management.

 To be ready and responsible to perform any other duties as designated or required by Management

Yêu cầu công việc

 High school diploma; 3 years’ experience in the recreation/health club operations or related professional area OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 1 year experience in the professional area.

 Good appearance, well groomed and healthy; Able to work under high-pressure; Good communication skills in both Vietnamese and English; Strong interpersonal skills; Negotiation skill.

 Creative, out-of-the box, problem solver, pragmatic thinker

 Good training skills

 Have “Hands on & Can do” attitude

 Exceptional Guest Service attitude

 Good people skills

 Excellent organizational and managerial skills

Quyền lợi được hưởng

- Accident Insurance 24/24.

- Social, Unemployment and Medical Insurance as Labor code.

- Duty meals, company shuttle bus (from Phan Thiet to Ke Ga)

- Staff house (if any).

- Salary: Negotiable

Yêu cầu hồ sơ

- Đơn xin việc.

- Sơ yếu lý lịch

- Hộ khẩu.

- Chứng minh thư nhân dân.

- Giấy khám sức khỏe.

- Các bằng cấp có liên quan.

Thông tin liên hệ

Tên người liên hệ: HR
Chức vụ: HR
Địa chỉ: Hon Lan, Tan Thanh commune, Ham Thuan Nam District, Binh Thuan Province, Kê Gà, Vietnam
Điện thoại: 0623682222

Ứng tuyển

Vui lòng bấm "NỘP HỒ SƠ" để ứng tuyển vị trí Spa Manager, hạn nộp hồ sơ 29/07/2018 theo Hotelcareers.vn

Đánh giá nhà tuyển dụng

nội dung

Đánh giá:

Việc làm Spa Manager

Việc làm cùng địa điểm

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NHÀ TUYỂN DỤNG

Princess d'An Nam Resort & Spa

Địa chỉ: Hon Lan, Tan Thanh commune, Ham Thuan Nam District, Binh Thuan Province, Kê Gà, Vietnam

Điện thoại: 0623682222

Website: www.princessdannam.com

Quy mô: 5 sao

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CÔNG TY CỔ PHẦN THƯƠNG MẠI DỊCH VỤ LE TRADA
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