Income Auditor’s main responsibility is to audit room revenue, F&B revenue and other services. Let’s find out details in the article below.

Under the direct supervision of the Assistant Manager of Finance and Manager of Finance & Business Support, and within the limits of Hotels policies and procedures, responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis.

The Income Auditor produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Income Auditor also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process.

Essential Duties and Responsibilities

Properly check and finalizes daily room revenue report including:
- Control to ensure that any discrepancies between housekeeping and front office room status are reported. Total rooms available for sale agrees with the contracted rooms available.
- Market segmentation correctly reflects the source of business and correctly reflects in the GL
- Verified the room rate with agreements or reservation, check allowance for room revenue. Room revenue as per PMS is corrected in GL.
- Do physical room check.
- Check mini bar revenue, laundry revenue telephone and other revenue.
- Check rebate report, discount report, complementary and house use report, no show posting, late check out ect. To ensure that every complimentary room, house use room, discount or rebate of revenue must have adequate explanation in the approval form.
Reconcile all credit card collections again cashier summary and again lists received from bank.
Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department
Keys in revenue journal and distributes to Outlet Mangers and management
Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure canceled dockets are recorded accordingly
Controls all food and beverage sales by:
- Correct recording of guest checks on a timely basis
- Performs spot checks on outlet checks used
- Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager
- Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded
- Ensure banquet controls are being adhered to
- Reconciles total outlet sales to total charges
Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily
Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place
Audits daily collection of the General Cashiers Summary against the bank in slip
Audits and reconciles advance payments and ensures payments have been applied
Works with General Cashier to check all float totals regularly and keeps control on registers in outlets
Reconciles revenues on a daily basis via back up page
Performs various special projects as requested and assigned by management
Adhere to Hotel Handbook and general policies and procedures
Adhere to Finance Policies and Procedures

Occupational Health and Safety Responsibilities

Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements

Requirements

Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information, ability to interact with customer, employees and third parties that reflects on the hotel.
Problem Solving, Customer focus, Motivating and team work
Proficient in the use of Microsoft office
Qualification: Diploma or Vocational in Accounting or related field.
Experience: Two years experience in accounting, familiar with Opera system.
Key External Relationships: Hotel guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representative, suppliers, competitors and other members of the local community.